Privacy Policy

SeqHub Analytics, operated by SeqHub LLC, is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and manage the personal information of our site visitors and users. By using our website, you agree to the terms of this policy.

Information We Collect

We collect various types of personal information from our site visitors and users, including but not limited to:

Personal Identifiers: Such as name, email address, phone number, and contact information.
Billing Details: Including credit card information and billing addresses.
Technical Information: Such as IP address, browser type, device information, and connection details.
Usage Data: Including login details, session information, page response times, length of visits, and page interaction details.
Transaction Information: Including purchase history and details related to the services you have used.

How We Collect Information

We collect personal information in the following ways:

Direct Interactions: When you interact with our website, such as creating an account, enrolling in a service, or contacting us for support.
Automated Technologies: Through cookies, server logs, and other tracking technologies to collect technical and usage data.

Why We Collect Personal Information

We collect your personal information for the following purposes:

To provide and operate our analytics and AI services.
To offer customer support and respond to inquiries.
To communicate with you about your account, transactions, updates, and promotional offers.
To improve our services and enhance user experience by analyzing usage patterns.
To comply with legal requirements, enforce our terms, and protect our legal rights.

How We Store, Use, Share, and Disclose Information

Storage: Your data is stored on secure servers managed by SeqHub Analytics and its trusted hosting providers. We implement industry-standard security measures to protect your information.
Usage: Personal information is used to deliver our services, process transactions, manage your account, and communicate with you.
Sharing: We do not sell, trade, or otherwise share your personal information with third parties, except as required for service delivery (e.g., payment processors) or as mandated by law.
Disclosure: Payment transactions are processed through secure, PCI-DSS-compliant payment gateways to ensure the security of your billing information.

Cookies and Tracking Technologies

SeqHub Analytics uses cookies and similar technologies to enhance user experience, analyze website traffic, and for marketing purposes. You can manage your cookie preferences through your browser settings.

Communication with Users

We may contact you via email, phone, or SMS to:

Notify you about account activities, transactions, and service updates.
Provide support, troubleshoot issues, or resolve disputes.
Send you updates, newsletters, or promotional communications (you can opt out of these at any time).
Enforce our terms of service or comply with legal obligations.

Your Rights and Choices

You have the right to:

Access: Request a copy of the personal data we hold about you.
Rectify: Correct any inaccuracies in your personal information.
Delete: Request the deletion of your personal data, subject to legal or contractual restrictions.
Withdraw Consent: Opt-out of certain uses of your information, including marketing communications.

To exercise these rights, please contact us at: hello@seqhubanalytics.com.

Data Security

SeqHub Analytics takes data security seriously. We use a variety of security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no internet-based service can be 100% secure, so we encourage you to use caution when sharing information online.

We reserve the right to update this Privacy Policy at any time. Changes will be effective immediately upon posting on our website. If we make significant changes, we will notify you through our website or by email, ensuring that you are aware of the new terms.

Contact Information

If you have any questions, concerns, or feedback about this Privacy Policy, please contact us:

SeqHub LLC
42 Ferris Ave - Unit 2C,
Norwalk, CT 06854
Email: hello@seqhubanalytics.com
Phone: (205) 499-9782
Website: https://www.seqhubanalytics.com

By using our website, you acknowledge that you have read this Privacy Policy, understand it, and agree to its terms.