Privacy Policy
SeqHub Analytics, operated by SeqHub LLC, is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and manage the personal information of our site visitors and users. By using our website, you agree to the terms of this policy.
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1. Information We Collect
We collect and process personal data to deliver our services effectively and enhance user experience. The types of information we collect include:
Personal Identifiers: Name, email address, phone number, and other contact details.
Billing Details: Credit card information and billing addresses for payment purposes.
Technical Information: IP address, browser type, operating system, device details, and connection information.
Usage Data: Login details, session duration, page visits, and interaction data.
Transaction Information: Service purchase history and related transaction details.
2. Purpose of Collecting Data
We collect and use personal information for the following purposes:
Service Delivery: To provide analytics, AI solutions, and personalized experiences.
Customer Support: To respond to inquiries and provide assistance.
Communication: To send updates, transaction details, and promotional materials.
Service Improvement: To analyze user behavior and enhance our offerings.
Legal Compliance: To meet regulatory obligations, protect legal rights, and enforce our terms.
3. Storage and Security of Data
Storage: Your data is stored securely on servers managed by SeqHub Analytics and trusted hosting providers.
Security Measures: We employ encryption, access controls, and industry-standard security protocols to protect your data.
Retention Period: Personal information is retained only as long as necessary for the purposes stated in this policy or as required by law.
4. How We Share and Disclose Data
Service Providers: Data may be shared with trusted third parties (e.g., payment processors) to facilitate transactions and service delivery.
Legal Obligations: Data may be disclosed to comply with applicable laws or respond to lawful requests.
No Selling of Data: We do not sell, trade, or rent your personal information to third parties.
5. Cookies and Tracking Technologies
SeqHub Analytics uses cookies and similar tools to improve user experience, analyze website performance, and support marketing efforts.
You can manage or disable cookies via your browser settings.
6. Communication Preferences
We may contact you via email, phone, or SMS for the following purposes:
Notifications regarding your account and transactions.
Customer support and issue resolution.
Marketing communications such as updates, newsletters, and promotions (with an option to opt-out anytime).
7. Your Rights
Under applicable data protection laws, you have the following rights:
Access: Request a copy of the personal data we hold.
Correction: Update or correct inaccurate information.
Deletion: Request deletion of your data, subject to legal or contractual obligations.
Consent Withdrawal: Opt-out of certain uses of your data, including marketing communications.
To exercise these rights, please contact us at: hello@seqhubanalytics.com.
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8. Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will take effect immediately upon posting on our website. Significant changes will be communicated via email or website notifications.
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Contact Information
If you have any questions, concerns, or feedback about this Privacy Policy, please contact us:
SeqHub LLC
42 Ferris Ave - Unit 2C,
Norwalk, CT 06854
Email: hello@seqhubanalytics.com
Phone: (205) 499-9782
Website: https://www.seqhubanalytics.com
By using our website, you acknowledge that you have read this Privacy Policy, understand it, and agree to its terms.