Custom AI Assistant
Case Study details
We collaborated with a large real estate consulting and training organization to develop a custom AI assistant capable of handling a high volume of personalized customer inquiries. The AI assistant leverages generative AI and proprietary content to respond quickly and accurately to inquiries, improving customer engagement and boosting sales.
Challenge
The organization faced challenges managing the overwhelming volume of personalized customer inquiries. Their customer service team experienced burnout due to repetitive tasks, leading to slower response times and inconsistent service quality.
Solution
We developed a custom AI chatbot that uses generative AI powered by the company’s proprietary content. The AI assistant was designed to handle complex customer inquiries, engage with potential clients, and provide personalized responses, effectively alleviating the load on the customer service team.
Result
Significant reduction in client burnout.
90% positive feedback from customer interactions with the AI assistant.
Increased sales through AI-enhanced engagement and timely responses.
