Student Advisory Automation
Case Study details
We partnered with an international online university to streamline their student advisory process, focusing on identifying and engaging with at-risk students. The solution provided a dashboard that enabled advisors to track student progress in real-time and automate communications, allowing for more efficient and timely interventions.
Challenge
Advisors were spending over two hours per session identifying and reaching out to at-risk students. The manual process was inefficient, contributing to delayed interventions, reduced student performance, and lower advisor satisfaction.
Solution
We developed a custom dashboard that allowed the advisory team to track student progress in real-time and automate communications with at-risk students. The system used predefined triggers based on student behavior and performance metrics to initiate personalized check-ins, significantly reducing the time spent on manual processes.
Result
Reduced check-in time from over 2 hours to under 25 minutes.
Improved student performance and engagement through
timely interventions.
Enhanced advisor satisfaction by reducing workload and
improving efficiency.
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